Refund policy
Return & Refund Policy
We provide 14–30 days return service depending on your order confirmation.
Return Conditions:
- Items must be unused, unworn, and in original packaging with tags
- Proof of purchase is required
Non-Returnable Items:
- Clearance or final sale items
- Customized or personalized products
- Hygiene-sensitive items (e.g., underwear)
Return Process:
- Contact us for return authorization: StephanieMaynard9044@outlook.com
- Use a trackable shipping method to return items
Refund Processing:
- Refunds processed within 3–5 business days after inspection
- Refunds issued to original payment method
- Bank processing may take 5–10 business days
Shipping Costs:
- Customers are responsible for return shipping unless the item is defective
Dispute Handling:
- Please contact us first before initiating any payment disputes